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Addressing Customer Questions and Complaints: The Basics Every Agricultural Retail Employee Should Know


Addressing Customer Questions and Complaints: The Basics Every Agricultural Retail Employee Should Know

Product Code

PPP-97

Price

$5.00/ Each

Description

Because answering customer questions is so important, this publication provides all agricultural retail employees with a foundation for answering commonly asked customer questions and points out pitfalls to watch for. After reading this publication, anyone in your company should be able to answer important, basic questions about pesticides, seed, fertilizer, and fuel that growers and neighbors will ask.

Format: Book and PDF.

Pages: 60.

Language: English.

Produced

9/17/2012

Author(s)

Fred Whitford, Betsy Bower, Richard Feinberg, Scott Downey